The Success Coach is an integral position in realization of GRCC’s strategic enrollment and retention plans. Success Coaches provide both direct and indirect services and resources to GRCC students to increase student persistence, retention, certificate/degree completion, and successful transfer. This position operates within a student services case management model focused on proactive outreach, interventions, and relationship development to improve student success outcomes. This position will work primarily at the Lakeshore Campus located in Holland, Michigan.