This is a highly visible, institution-wide leadership role responsible for shaping strategy, strengthening student advocacy, and advancing belonging and student success initiatives across the university. This leader will oversee a comprehensive portfolio of student-facing centers and services while championing policies and practices that enhance retention, persistence, engagement, and well-being.

Serve as a cross-functional admissions recruiter supporting both traditional on-campus undergraduate and Global Campus enrollment initiatives, with a strategic emphasis on transfer, adult, and online learners. Operate collaboratively between Undergraduate Admissions and Global Campus to develop integrated recruitment strategies, support enrollment growth across modalities, and ensure a seamless student experience from inquiry through enrollment.

Your core responsibilities will focus on implementing targeted recruitment strategies and working directly with prospective transfer students-both one-on-one and in group settings-to guide them through exploring, applying to, and enrolling at U-M. You will focus on expanding access for students from historically underrepresented or non-traditional backgrounds, including low-income students, first generation college students, military veterans, community college students, student-parents, and students with a variety of other identities.

Provide leadership and direct support for academic success initiatives within the Office of Student Success Initiatives (SSI), with a primary emphasis on advancing the persistence, academic success, and degree completion of first-generation students. Through proactive, individualized, and coordinated support, the Administrator will help students navigate academic and transitional challenges, connect with university resources, and develop strategies for success.

This position combines strategic project leadership with a chief operating function: managing workplans and organizational systems, coordinating partners and consultants, overseeing contracts and payments, supporting personnel administration, and managing MiCHEP’s day-to-day relationship with its fiscal sponsor, Michigan College Access Network.